AL MASAOOD AUTOMOBILES
For over 40 years Al Masaood Automobiles has been an icon for the UAE’s automotive market, today being the sole distributor for Nissan, Infiniti and Renault in Abu Dhabi, Al Ain and the Western region.
Al Masaood Automobiles has a world class network of state-of-the art service centres and extensive spare outlets. The company’s Nissan Service Centre in Mussaffah is the largest service centre in the world catering to customers in Abu Dhabi.
Al Masaood’s name has become synonymous with the best customer service in Abu Dhabi. Al Masaood Automobiles’ Nissan was named the leading car brand amongst its competitors in customer satisfaction surveys in the automotive sector securing a first ranking four times in the last five years.
Additionally, Infiniti car brand gained the highest score, ranking No. 1 car brand for customer satisfaction in the luxury automotive segment in the UAE in the inaugural J.D. Power 2018 U.A.E. Customer Service Index (CSI) Study. The survey results have further cemented Al Masaood’s status as a provider of world-class global mobility solutions and services.
Other accolades AMA has bagged worth noting are:
Nissan Global Award, Outstanding Performance, 2013
Outstanding Service Performance Award by Nissan, 2012-2014
Outstanding Parts Performance Award by Nissan, 2012-2014
Fastest Growing Market by Infiniti Middle East, 2013
Best Sales Performance Award by Renault, 2017
Exemplary Performance in Sales and Customer Experience Award by Nissan FY17
Highest Sales Growth Across I/MEA Market by Infiniti FY17
Voice of the Customer Award by Renault 2018
Business Transformation Special Award by Renault, 2018
Al Masaood applies its Group’s adherence to superior service standards throughout its automotive division. It develops highly trained staff and makes continual investment in its showroom and service facilities which ensure both client satisfaction and long-term relationships.