Dubai, June 3rd, 2006 (WAM) - IDAMA Asset Management Holding LLC, a subsidiary of Dubai Properties, offering end-to-end facilities management solutions, has been awarded the ISO 9001:2000 certification within 10 months of starting commercial operations in recognition of its pioneering role in delivering high quality services to its customers.

Hashim Al Dabal, CEO of Dubai Properties, said: "Idama is a key component of Dubai Properties and is instrumental in making real our customer-first promise, and delivering the highest quality management services to our clients.

"Idama is constantly looking at ways to offer consistent and cost-effective customer service, and the ISO award means Dubai Properties' customers will benefit from a quality management system that facilitates better systems processes and cost-effective management of the company." Al Dabal added that the ISO certification will differentiate Idama as a world-class business model that will protect developers' brand values and investments, and set new standards of asset management in the UAE.

Prior to awarding the ISO 9001:2000 certification, internationally accredited auditors visited Idama's offices to observe first hand its quality management systems. The auditors interviewed staff, reviewed documented procedures and records and observed real-time work processes. Over the next three years, annual audits will be conducted at Idama to ensure adherence to the certification.

Billy Daly, CEO of Idama, said: "The Company's commitment to best practices helps us align the critical aspects of operating in a diversified market-sector, which is reflected in our varied client base across the healthcare, financial, residential and hospitality sectors." Offering customised facilities management solutions to the UAE construction and property market, Idama manages the internationally acclaimed TECOM facilities, which include Dubai Internet City, Dubai Media City and Knowledge Village, as well as Dubai Healthcare City and Jumeirah Beach Residence.

Upon completion, Idama will manage Dubai Properties' multibillion-dollar Business Bay and The Villa project in Dubailand.

WAM/MAB 18 25 CCCCQQE

» Back